The autopilot for factory operations · runs on top of your ERP and MES
The answer waits for the one person who knows. The 2am problem waits for the morning meeting, and the decision waits for the meeting after that. The schedule waits for a day in Excel. The real numbers wait for month end.
Humble ends the waiting, one use case at a time: one proven by day 30, three more by day 60, scheduling and more by day 90, until the operation runs on autopilot, within limits you set. Your part is measured in hours, not headcount.
The problem
Every schedule change, quality escape, and shortage lands on the same few people. They carry the information, the coordination, and the judgment, so everything queues behind them. When the one who knows retires, what she knew goes with her.
Lean named waiting a waste sixty years ago and fixed it on the floor. It never fixed the waiting above the floor: the answer, the approval, the decision. More dashboards don't fix that. Neither does software that needs an owner.
What Humble is
Humble brings together your ERP data, your machine data, your SOPs, your schedules, and the knowledge in your people's heads. Then it doesn't hand you a dashboard. It runs the coordination and routes the judgment to the right person.
Agents draft the integrations, our engineers review every line, and it lives in code you can read. The ERP nobody wants to touch, the sensor data stuck in CSVs, the label printer with the weird API.
SOPs, interviews, videos, voice. What they know becomes something they hand down on purpose, with their name on it.
Every person gets the next move with the proof attached. You manage by exception.
Every problem solved leaves context the next one builds on.
What your people get
Not a dashboard to check. Every day, the plant's decisions show up ready for the person who owns them: the context attached, the consequences priced, the proof included. Your people spend their judgment where it matters.
She asks anything, in text or voice, right where she's standing, and gets the steps and the answer. When something's off, she knows the next move instead of waiting on one. Most operators ramp in about 15 minutes.
The morning briefing, the exceptions with the reasoning attached, and a plain question answered plainly: "Can we still hit Friday?", traced to the orders, machines, and people it depends on.
The schedule is already there each morning. She owns the exceptions, moves things when they need moving, and prices a decision before making it: pull the hot order forward, take line 2 down Thursday for maintenance, and see the full consequence in minutes, the delivery dates it touches, the changeovers it creates, the overtime it costs, before anyone on the floor feels it.
A line kept denting cans. Three people chased it for three days. Humble traced it across every connected system in 20 minutes, and showed its work: the decision ready, the proof attached.
Execution
A decision that waits to be carried out is still waiting. When your people decide, Humble does the doing: the workflow runs, the agents move, the schedule rebuilds, the next shift knows. Decided means done.
4:51am. The Supplier Watcher notices a coil shipment slipped two days. By 5:00 it has drafted the reschedule, flagged that one affected order belongs to a customer on a corrective-action plan, and left that call to your planner, by name, with the reasoning attached. It moves what you've approved. It knows which calls are hers.
You described that agent in one sentence; Humble built it. As agents multiply, Humble manages the fleet against the one goal you set, so you can always trace why every agent exists.
How that works →Notify the next shift, create the task, push the status to the customer. Every step is real, reviewable code; writes to your ERP are scoped, logged, and reversible.
Your allergen changeovers, your union crew rules, your people and not just your machines, written into a real optimization engine that rebuilds in minutes when the 6am order change hits. Scheduling arrives by day 90 for a reason: the use cases before it close the data gaps a schedule stands on.
Describe the page, the report, or the workflow in plain language, and Humble builds it, real and tested, in days. More than 120 actions across nine areas today, from running the work to root cause to customer orders tracked end to end, and it keeps growing because the system builds itself.
Trust
It won't blame Supplier B just because defects are higher on B's shifts.
It names the number it expects to move, by how much, by when, then checks whether it came true. Humble keeps score on itself.
Agents start read-only and propose instead of send. Write-backs turn on wherever you approve them, whether that is week two or month two, and a named person signs every promotion. You can take any of it back at any moment.
A bad proposal dies in a person's queue; that's why proposals come first. A bad write rolls back; that's why writes are scoped and reversible. And some calls are never the machine's: anything touching safety, an allergen changeover, or a customer commitment waits for a person, always.
Every run, every decision, every reason, exportable for your auditor. A flight recorder for your operations.
Never ported to another customer. Your data is not used to train models for anyone else. If you leave, you keep it, in a form you can run.
The veterans become authors of the plant's memory. The planner stops rebuilding spreadsheets and makes the calls only she can make. Nothing here is a headcount play.
Prime Directive
"Keep the delivery promise at 99.5%. Don't buy it with overtime. Don't let quality slip to get there."
One sentence. Everything else is detail.
Once Humble holds your whole plant, you can hand it that sentence. It proposes the objectives that drive it and an agent watching each one; you sign off on every one. Every decision on the floor answers to all of it, not just the headline number. And when every metric is green but the number is still red, Humble shows you the real constraint upstream.
We call it the prime directive. You file the flight plan. Humble flies it. You keep the controls.
The ninety days
Live and advise-only. Agents on duty, first in test with your leads, then plant-wide on their go-ahead. Operators trained in the flow of work.
Margin per order, customer orders tracked from the day they land to the day they ship, quality checks, maintenance, purchasing, whatever yours are. Picked in week one, swappable.
A bake-off: the engine against your planner, on your own kickoff numbers, disruptions replayed. Your planner is the judge. Nothing switches over without their signature.
Questions we'd ask too
Day 91
The 5:40am reschedule is already in the planner's queue with the reasoning attached. The new hire on line 2 asks how to set up the decorator infeed and gets the answer your best operator recorded. The morning meeting is eleven minutes long. Nothing in this scene waits. And none of it is a demo.
One plant. One use case. A number that's yours by day 30.